Privacy Policy

1. Overview

Welcome to PropAgent AI Real Estate Platform (doktral.com). We respect your privacy and are committed to protecting the personal data and property listings shared via our platform, broker dashboard, and WhatsApp AI Concierge services.

2. Information We Collect

• Contact Details: Phone numbers and names used during WhatsApp communications or broker account registration.
• Listing Data: Property descriptions, prices, floor plans, brochures, and photographs submitted by brokers and sellers.
• Inquiry History: Buyer search queries and scheduled site visit timestamps to facilitate real estate transactions.

3. WhatsApp & Meta Cloud API Usage

Our WhatsApp integration operates via official Meta Cloud APIs and secure multi-device communication protocols. Message contents are processed in real-time solely to parse property specifications, recommend available units, and connect buyers with registered brokers. We do not sell or monetize personal message data to third-party advertisers.

4. Data Security

All data in transit is protected using industry-standard TLS 1.3 encryption (HTTPS). Property records and uploaded media are stored on secure cloud servers with strict access controls.

5. Contact Information

If you have questions regarding this Privacy Policy or your data, contact our data protection team at:
admin@doktral.com